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what is your
Patra customer number?
When your orders are despatched
to you, we issue you with a
customer reference number. This
number appears wherever your
name appears on your Patra
catalogue or order despatch note.
Use this number to sign in when
you re-visit the site. Using this
number also means we can send
you special silk offers in the future
if you so wish.
what is your
temporary shopping number?
When you create a new account
we issue you with a temporary
customer number. You can use
this to check your order with us or
sign in again onto our website.
When you receive your order or
catalogue we will issue you with
another Customer reference
number, as above, although you
may still continue to use your
Temporary Shopping number if
you wish. You can also use
your Email Address and password
to sign in to our website