Within the UK (excluding Channel Islands)
As a thank you for your business, we offer standard P&P for free.
At Patra, we work incredibly hard to ensure your order reaches you within 7 working days or up to 14 days during busy times.
If in the highly unlikely event that you do not receive your order, please contact us as claims for non-receipt cannot be entertained after 21 days.
For online or phone credit or debit card orders, we offer Express Delivery option. For a small extra charge, orders received by 2pm, on a working day are despatched same day to reach you within 48 hours (2 working days). Charges are calculated for you at checkout depending on the value of your order.
We offer worldwide delivery. Charges are calculated for you at checkout and depend on the value, weight and destination of your order. Worldwide deliveries may be subject to local import taxes, which are your responsibility when they apply. Unfortunately we cannot advise you what these charges will be and we cannot be responsible for them.
We are sure you will be delighted with your purchase, but if not, simply return the item unworn and in its original packaging within 30 days for a replacement or refund. This does not affect your statutory rights.
If you return an item for an exchange, your replacement will be despatched as soon as possible, usually within 7 working days. We ask you to return the item, unworn within 30 days for a replacement and obtain the appropriate receipt of posting, as we cannot be held responsible for goods lost in transit.
Refunds are processed within 7 days of receiving the returned
If you change your mind once you have ordered you may cancel in accordance with the Distance Selling Regulations 2000: